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Privacy Policy

COLBROOK KITCHEN PRIVACY POLICY   (Last Updated on July 15, 2012)
Kochloeffel LLC dba Colbrook Kitchen and its officers, directors and affiliates (“Colbrook Kitchen”) respect the privacy and the integrity of any information that you provide to us as a user and customer of our Site(s).
This Privacy Policy applies to all domains owned and operated by Kochloeffel LLC dba Colbrook Kitchen (collectively referred to in this Policy as the “Colbrook Kitchen Web Site(s)” and or “the Site(s)”). This Policy will tell you how and why we gather information about you.  The Site(s) may be connected by "hyperlinks" to other Web sites, including Web sites owned and/or operated by third parties offering products or services in Colbrook Kitchen. We are not responsible in any way for the privacy practices on other Web sites and suggest that you review the privacy policies on those other Web sites before using them.
We have designated an officer of the company to be accountable for our policies and practices with respect to the management of information that is gathered about you and your use of the Site(s). Any questions, comments or complaints that you might have about our privacy practices should be forwarded in writing to:

Chief Operating Officer
Colbrook Kitchen
PO Box 289
Calistoga, CA 94515 USA


Personally identifiable information or personal information is defined as information that identifies you, as an individual, or an organization, and includes your name, address, telephone number, e-mail address, and certain limited financial information.

We collect personally identifiable information about you only after you have specifically and knowingly provided such information to us. By voluntarily providing this information to us at various points when using our Site(s), including but not limited to:  sending us a comment or suggestion, subscribing to one or more newsletters, or purchasing a product on our Site(s), you consent to the collection and use of your personal information by us for that online activity. You are under no obligation to provide us with this information and can access many aspects of the Site(s) without providing us any personal information.
4. THE PURPOSE OF OUR COLLECTING INFORMATION FROM YOU  If you visit our Site(s), purchase goods or services from us, or participate in any other online activity on our Site(s), your personal information will only be used for the purposes of such online activity, unless you otherwise provide us with your consent.

The following examples are illustrative of these purposes and are not the only circumstances under which we would collect and use personal information:  

  • To provide information to you about future offerings of goods or services through our Site(s).
  • To respond to your questions or comments that you forward to us.
  • To contact you to discuss your use of the Site(s).
  • To provide requested information to you, such as a password, or to provide technical or customer support relating to your use of the Site(s) or a transaction you initiated on the Site(s).
  • To view or access for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Use, or as may be required by law.
  • To diagnose technical problems, and to administer our Site(s) in order to constantly improve the quality of the Site(s).
  • To keep aggregate information on Site use.  

In order to initiate a transaction to purchase goods or services on our Site(s), you will be asked to register with the Site, setup an Account, and accept this Agreement. In the registration process, you will be asked to provide accurate contact information, such as name, company name (if applicable), address, phone number, and e-mail address, and financial billing information, such as billing name and address. We do not store credit card information in your account.

At the time that you initially register and setup your Account, you will be enrolled to receive marketing and other non-critical service-related communications from us from time to time. You also may opt to receive marketing communications from us without having registered, created an account, or entered into a transaction with us. You may opt out of receiving such communications at any subsequent time by unsubscribing to our newsletter, or by logging into your Account and editing your Personal Information to change your preferences. You can view your updated profile to confirm that your edits have been made.

All financial information that we receive from you is used solely in connection with a then-current transaction that you have initiated on the Site(s); we use third party payments processors to process the payments of your transactions and we do not store your credit card information in your account.
We will never sell or rent your personal information to any other party without your consent. However, we may disclose your personal information in the circumstances set out below and we also may be required by law to disclose personal information without your consent in the event of emergency situations or when required by government or other legal authority.  
We also may disclose personal information to third parties in connection with a corporate reorganization or merger, or in connection with a sale of all or substantially all of our assets, provided that the personal information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring this information.  

Please be advised that when you voluntarily disclose information in public areas of our Site(s), your personal and other information disclosed in your communication will become public information and can be collected and used by third parties. We cannot control what third parties collecting your personal information in the public areas of our Site(s) will do with your personal information.
In addition, we collect non-personally identifiable information, which is information that does not identify you personally but that becomes available to us as a result of your visits to our Site(s). This information includes, without limitation, your country, your Internet Service Provider, and your Web Browser.

We use this non-personal information primarily as a diagnostic and administrative tool for identifying system problems, administering the Site(s), and providing variable content. Much of this is done through the use cookies on the Site(s). Cookies are small text files that your web browser leaves on your hard drive to recognize you as a repeat user of our Site(s). If you do not want cookies to be used, then you can access the features of your web browser for a procedure to disable the cookies.  

We collect personal and non-personal information in a non-identified, anonymous and aggregate form to enhance the design of our Site(s), to share with advertisers, and for statistical purposes. These statistics and reports will contain only aggregated information without any personally identifiable information.   

We cannot ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be compelled to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.  Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries.
For persons in European Union countries, terms such as “personal information” refer to “personal data” as defined by the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the “Directive”).  We will not collect any personal data from you unless you provide it voluntarily by providing us with your freely given specific and informed consent.  You acknowledge and agree that we may transfer such information (including, without limitation your personally identifiable information or personal data) to the United States or other countries or may share such information with our licensees and agents in connection with the Site(s); you should be aware that different laws and/or regulations may apply outside the European Union with respect to your personal data.  Furthermore, if you request any technical support, you consent to remote accessing and review of the computer you load the Software onto for purposes of support and debugging.

We employ reasonable managerial and technical measures to ensure that your information is secure. For example, all personally identifiable information is maintained behind a firewall.  In addition, Colbrook Kitchen uses server authentication, data encryption, encoded session identifications, and other advanced technology to prevent interference or unauthorized access from outside intruders.
9. CHILDREN  Minors in the country, state or province in which they live may only use the Site(s) with the approval of a parent or guardian.
10. CHANGES TO THIS PRIVACY POLICY   We may change this policy as new services are added or old ones are changed. Such changes will be effective when a notice of the change is posted on the Site(s). Please check this Privacy Policy from time to time for updates by checking the date of the “Last Update” at the top of this document.
11. OPT-OUT POLICY  If, at any time after you have provided information to us, and you have changed your mind about receiving information from us or about sharing your information, then you can either return to account setup and change your preferences or send us an email that specifies your request.  Simply send your request to opt-out@Colbrook